CRM for ecommerce brands
Turn every shopper into a repeat buyer with PebbleCRM
Pebble brings customer data, call playbooks, and SMS follow-ups into one workspace built for fast-growing ecommerce teams. Keep launches on track, revive churn risks, and prove the revenue impact of every conversation.
Connects with tools you already love
Live activity
Know who needs attention before they churn
Pebble surfaces customers at risk with real-time signals like delivery delays, subscription stops, and abandoned carts. Your team can jump in with tailored playbooks instantly.
High-value VIP segment
14 follow-ups due today
Recharge paused orders
Script: Win-back SMS
Missed delivery calls
Calls auto-assigned
Why teams pick Pebble
Built to scale the customer experience team
Stop stitching together point tools. Pebble centralizes your revenue ops, support workflows, and customer communication so your team has clarity with every interaction.
Customer DNA
All your shopper context in one view
Orders, support history, tracking updates, and upsell potential organized automatically so every message can be personal.
Follow-up autopilot
Call and text workflows that actually happen
Pebble nudges the right rep with the right script, then logs replies instantly. Nothing slips through the cracks.
Revenue insights
See the ROI of every touchpoint
Attribute recurring revenue back to conversations, know when to re-engage, and forecast retention with confidence.
Launch playbooks fast
From integration to impact in a single week
We built Pebble for ecommerce operators who want results quickly. Sync your store, import segments, and start running multi-channel follow-ups in days, not months.
Connect your stack
Bring in Shopify, Klaviyo, support tools, even spreadsheets. Pebble normalizes customer data in minutes.
Design your playbooks
Build drag-and-drop call and SMS flows tuned to your brand tone, then assign ownership by team or lifecycle stage.
Engage and measure
Launch and monitor conversations with live revenue dashboards that spotlight repeat buyers and churn risks.
Early access invite
Be the first to try the CRM built for modern ecommerce
We are opening PebbleCRM to a small cohort of brands over the next few weeks. Join the waitlist to secure your invite and we will share updates, product walkthroughs, and launch perks.